Websites for IT support and managed service providers
Web design for IT support and managed service providers that spell out the contract
PrimeStart designs a business-to-business website around your company, then hosts it, updates it and looks after it for you. Built to answer a business owner plainly — your service scope, your contract terms, and a fast way to ask for a quote — from £79.99 a month with £0 upfront design fee.
Example enquiry — not a real customer
Example design — fictional business
Why a website
A business owner checks scope and contract terms, not a features list.
A business comparing IT support providers is usually checking what a contract actually covers - helpdesk hours, Microsoft 365, backups, cloud, hardware - and what the SLA promises, and a site that shows this plainly wins the enquiry against one built entirely from generic technology stock photography.
They check your service scope
Helpdesk, Microsoft 365 management, backups, cloud and hardware, told apart clearly, is the first thing a business comparing providers looks for.
They check your response times and SLA
How quickly you respond, and what's genuinely guaranteed in the contract, matters directly to a business relying on its systems staying up.
They check your certifications
Cyber Essentials or other accreditations, shown honestly, reassure a business handing over its IT to an outsourced provider.
They want a fast way to ask for a quote
A form that starts the conversation efficiently, so the next step is a reply rather than an unanswered message.
Getting found
A business usually searches before shortlisting a provider.
"IT support company Leeds", "outsourced IT for small business", "Microsoft 365 migration help" — searches a business makes once it's comparing providers. Website + SEO is the ongoing work of being visible when they do.
- Local searches, agreed with you. We pick the three searches that matter most to your business — say, "IT support Leeds", "managed IT services" and "Microsoft 365 support" — and work on them every month.
- Google Business Profile. Set up and kept current, so you appear on the map with your service area, hours and a way to reach you.
- Reviews handled carefully. A simple way to gather genuine reviews from clients you've served, shown as written and never used to imply a result we can't confirm.
- Content that answers real questions. What a support contract covers, how response times work, and what onboarding involves, written accurately for a business comparing providers.
- A monthly report you can read. What moved and what we're doing about it — in your Client Platform, without the analytics jargon.
We never promise rankings or a number of new enquiries. We do promise consistent, honest work on being found — and to show you exactly what we did.
Built for you
A business deciding on a provider needs your scope and terms fast, not a page of generic server-room photography.
The business is usually deciding, carefully and with input from more than one person, whether to trust its IT to your company. A generic IT-support template treats every provider the same. We don't.
Every PrimeStart website is designed from scratch and custom coded on WordPress in HTML and PHP — no page builders, no theme bought off a shelf with your logo dropped in. It's built around what a business needs to decide with confidence: your scope, your terms, and how to get a quote.
"A business choosing an IT support provider doesn't need a photograph of a server rack. They need to know, clearly, what a contract covers and what happens when something breaks."
Why service scope and SLA terms sit above the fold on every IT support site- 1
Helpdesk, Microsoft 365, backups, cloud and hardware told apart clearly
Never one generic "IT support" page that makes a business guess what's actually included.
- 2
Contracts and SLAs, shown as your own
Described exactly as you offer them, never implied as an industry-standard promise.
- 3
Cyber Essentials and accreditations, as they actually stand
Never implied as held before it's confirmed.
- 4
A fast way to ask for a quote
Never a client portal or ticketing system we haven't built — a business enquiry route that starts the conversation efficiently.
What's included
Everything a website needs to run, handled for you.
You don't need to learn hosting, domains or WordPress. Every PrimeStart website comes with the technical side done and looked after — for as long as you're with us.
Design & build
- Custom design around your businessApproved by you
- Custom coded on WordPressHTML & PHP
- Up to 5 pages to startMore via your platform
- Mobile-first, fast loading
Hosting & security
- Hosting, included
- Domain name & SSL certificate
- Daily backups
- Security monitoring & updates
Changes & management
- Small changes when you need themWithin service scope
- WordPress & plugin updatesEvery month
- Enquiry forms to your inbox
- Support from real people
Your Client Platform
- See your site's progress
- Request changes in a click
- Order extra pages
- SEO reports (Website + SEO)Monthly
We're on the website. Updates, fixes, backups and changes happen in the background — you'll only hear from us when there's something worth hearing.
How it starts
Choose your plan
Two plans. The difference is whether you want help being found.
Both give you a complete, managed website. One adds ongoing SEO work to it. Pay monthly, or pay upfront and save 15%.
Website
A professional IT support website, looked after for you.
£79.99a month
12-month plan. £0 upfront design fee.
Start my websiteDesign, build, hosting, domain, SSL, backups, updates, small changes, support and your Client Platform login.
Website + SEO
For IT support and managed service providers who want help being found on Google.
£349.99a month, in total
Includes your managed website. The extra £270 a month is the SEO work.
Start Website + SEOEverything in Website, plus three agreed local searches worked on monthly, Google Business Profile, reviews, technical fixes and a monthly report.
First payment at signup, no setup charges. Monthly customers own their site after the agreed 12-month term; upfront customers can take early handover once the site is complete and approved. Full terms on the pricing page.
Questions
What IT support and managed service providers ask us.
The commercial questions, answered plainly. Anything else, ask us — a real person will call you back.
Not sure which plan?
Tell us how much of your new business comes from search versus referrals, and we'll say honestly whether SEO is worth it for you yet.
Request a callCan the site show our Cyber Essentials certification?
Does the website include a client portal?
Can the site describe our SLAs?
How much does a website for an IT support company cost with PrimeStart?
We also do walk-in computer repairs - can that go on the same site?
Do we own the website?
How quickly will I see a first draft?
Get started
You run the helpdesk. We'll run the website.
Choose a plan, tell us about your business, and see your first design before anything goes live.
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