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About PrimeStart

Good websites should not start with a bill for thousands.

PrimeStart exists because the two options open to most small businesses were both bad ones: pay a large upfront sum to an agency, or spend your evenings fighting a website builder.

Get started See our work
  • Designed for your trade
  • Built, hosted and kept secure
  • Changes made for you

Illustration: the five suppliers a small business would otherwise manage separately - designer, developer, host, security and support - converging on one PrimeStart card covering all of them in a single monthly plan.

Why PrimeStart exists

Websites shouldn’t be complicated.

Most small businesses need a strong presence online. Very few want to become web designers, developers, hosting experts or SEO specialists to get one.

PrimeStart exists to remove that gap. We design and build a professional website around your business, host it, keep it secure and up to date, and look after it for as long as you are with us. You get a managed website and your own Client Platform to follow, message and approve from. When you are ready, SEO takes your visibility further.

The bigger idea is not a website. It is a business that never has to think about one.

You never have to

  • Understand WordPress
  • Manage hosting
  • Maintain plugins
  • Deal with technical updates
  • Find a new supplier every time something changes

PrimeStart does

  • Builds the website on WordPress, for you
  • Hosts it, with your domain and SSL included
  • Keeps every plugin updated and checked
  • Handles the technical side, month after month
  • Stays one team, one invoice, one place to ask

The usual experience

Websites have rarely been sold with the buyer in mind.

None of this is anyone’s fault in particular. It is simply how the work has usually been sold, and it is what PrimeStart was set up to replace.

  1. 01

    A large bill before anything exists

    Paying most of the cost upfront, on a promise, before you have seen a single page.

  2. 02

    Jargon at every step

    Domains, DNS, plugins, themes, caching. Decisions you are asked to make without the background to make them.

  3. 03

    Handed over, then forgotten

    The site launches, the invoice is paid, and from then on it is your problem to keep it working.

  4. 04

    Small changes become a job

    New opening hours or a price change means finding someone, waiting, and paying again.

  5. 05

    Hosting and upkeep arranged separately

    Different suppliers for the design, the hosting, the security and the updates, none of them talking to each other.

  6. 06

    No clear view of progress

    Weeks of silence while the website is built, with no way of knowing where things are up to.

We design it.

We build it.

We host it.

We look after it.

You run your business.

The PrimeStart approach

One relationship, instead of five.

Design, build, hosting, maintenance and support are one service with one point of contact, not a chain of suppliers. Your Client Platform sits on top so you always know where things stand, and SEO is there whenever you want more from Google.

Design
Built around your trade, your services and your area.
Build
A professional WordPress website you never have to log in to.
Hosting
Fast, secure hosting with your domain name, SSL, backups and monitoring.
Maintenance
Updates, security and fixes handled quietly in the background.
Support
Reasonable small changes and a real reply when you need one.
Client Platform
Your own dashboard for progress, messages, files and approvals.
SEO optional
Ongoing monthly work on how easily customers find you on Google.

£49.99/month £0 upfront website design fee. 18-month minimum, then the website is yours. Pricing and terms

Your Client Platform

We don’t disappear after the first payment.

Every PrimeStart customer has their own dashboard. It is where the project lives, where the conversation happens, and where you stay in control without touching anything technical.

Every customer can

  • Follow the project stage by stage
  • Message PrimeStart directly
  • Request changes
  • Access files and send information
  • Approve the website before launch
  • Manage additional services

SEO customers also see

  • Monthly reports
  • Keyword tracking
  • Website performance
  • Recommendations
  • SEO activity, month by month

What we believe

Five things we hold ourselves to.

  1. 01

    Design should feel current.

    A PrimeStart website should look like it was designed this year, by people who care how it reads on a phone at a bus stop. If it looks dated, it is costing you customers.

  2. 02

    Simplicity matters.

    You should never need technical knowledge to have a good website. If you have to learn something to use our service, we have built it wrong.

  3. 03

    Transparency matters.

    You should be able to see what is happening: where the project is, what it costs, what is included and what is not. Nothing goes live until you have approved it.

  4. 04

    The website should grow with the business.

    Pages, services and SEO can be added when the business is ready for them. The website you start with is a starting point, not a ceiling.

  5. 05

    Ongoing value matters.

    Launch day is the start of the relationship, not the end of it. The hosting, the upkeep, the changes and the support are the service, every month.

How PrimeStart works

From the first conversation to launch, and long after it.

  1. 1

    Tell us about your business

    A few details to start. The rest is collected in your Client Platform.

  2. 2

    PrimeStart designs your website

    Built around your services, your area and the customers you want.

  3. 3

    Follow progress in your dashboard

    Every stage visible, with a message thread rather than a silence.

  4. 4

    Review your first draft

    The real website, on your phone and your desktop, before anyone else sees it.

  5. 5

    Request reasonable changes

    Wording, photos, order, details. Genuine issues are put right.

  6. 6

    Approve your website

    It only goes live once you have said so.

  7. 7

    PrimeStart launches and manages it

    Hosting, security, backups, updates and small changes, from here on.

  8. 8

    Grow whenever you’re ready

    Add SEO when the business wants more from Google. The website carries on exactly as it is.

See the process in detail

Who PrimeStart is for

TradesLocal servicesProfessional servicesGrowing businessesReplacing an outdated websiteLaunching for the first time

Small businesses of most kinds, in most places: the electrician, the salon, the accountant, the café, the letting agent. If customers find you by searching, PrimeStart is built for you. See every industry we build for

Modern technology behind the scenes.

Straightforward service in front of it.

PrimeStart runs on modern, streamlined systems. That is what lets us design, build and manage professional websites quickly and at a price that makes sense every month, without cutting corners on the result.

It is also why the part you deal with is simple. You talk to a person. You get straight answers about what is included and what is not. And you can hold us to a few things:

  • Nothing goes live until you have approved it.
  • Prices and terms are stated up front, not discovered later.
  • We never promise a position on Google or a number of enquiries.
  • Anything outside your plan is agreed with you before it is done.

Ready for a better way to get your business online?

Tell us a little about your business and we’ll take it from there.

Get started Explore the Client Platform