Contact
Talk to a person about your website.
No sales script and no pressure. Tell us what your business does and what you need, and we will tell you honestly whether PrimeStart is the right fit.
Already a customer?
The quickest route is your Client Platform, where change requests reach the person who will make them. You can also email support@primestart.co.uk, or billing@primestart.co.uk for anything about your subscription or an invoice.
Prefer a call back?
Leave a number and a good time and we will ring you instead. Request a call
What happens after you send it
- 1A person reads itNot an auto-responder. If it is a change to an existing website, it goes straight to the person who will make it.
- 2We reply the way you askedBy email, or a call if you said you would prefer one. If we are not the right fit, we say so.
- 3You decideNo follow-up sales calls. Nothing is committed to until you choose a plan.
Send us a message
We reply to every enquiry. Fields marked optional can be left blank.
Common questions before getting in touch
Is there really a £0 upfront website design fee?
Yes. There is no separate website design or setup invoice. You pay your first £49.99 monthly payment when you sign up, then complete your onboarding, and the build begins once we confirm we have everything we need.
What do I pay on the day I sign up?
Your first monthly payment — £49.99 for Website, or £349.99 for Website + SEO. There is no separate design invoice on top of that.
Is £349.99 the total, or is the website charged on top?
It is the total. Website + SEO is £349.99 a month in total and your managed website is included in that price. The £49.99 Website fee is not added on top.
What costs extra?
Nothing is added to your bill without telling you first. Work outside the plan, such as an online shop or a custom application, is agreed with you before anything begins. On Website + SEO, additional agreed search targets are £50 a month each.
Can I start with the Website and add SEO later?
Yes. Get online first, grow when you are ready — start with Website and add SEO whenever your business is ready for it.