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Websites for freight forwarders

An importer needs a shipment moved and cleared through customs, without touching a single box themselves.

PrimeStart designs a website around your freight forwarding business, then hosts it, updates it and looks after it for you. Built to show an importer or exporter you can be trusted with the whole move — from £99.99 a month with £0 upfront design fee.

Get started Talk to someone first
£99.99a month, £0 upfront
Custom builtnever a template
Fully managedhosting, changes, updates
Stacked shipping containers at a freight terminal with a cargo plane overhead, representing sea and air freight forwarding
Built around your businessA single shipment needs a different page to an ongoing importer relationship.

Example enquiry — not a real customer

Freight worker in hi-vis checking a shipping container against paperwork on a clipboard, representing customs documentation trust

Example design — fictional business

Why a website

A single shipment and an ongoing importer relationship are both decided on the same thing: can this business be trusted with the paperwork.

Nobody hands a shipment to a forwarder without knowing the customs clearance is genuinely handled. A website that hides this behind a bare contact form loses that trust to whoever states it plainly.

01

A first-time importer wants a plain explanation

What customs clearance actually involves, written for someone who has never imported before — not trade jargon that assumes knowledge they don't have.

02

A regular exporter wants one forwarder for everything

A business wanting one forwarder handling every shipment wants a route to discuss volume and ports, not the same form as a one-off consignment.

03

Modes and capability are stated honestly, not assumed

Being clear about the ports and modes you actually cover is what turns an enquiry into a trusted relationship rather than a wasted one.

04

The right trade is named clearly

Arranging the move is a different job to carrying it, and the site should say so — you are not a haulage firm with your own fleet.

Getting customers

Somebody arranging a shipment is searching right now.

"Freight forwarder near me", "customs broker UK", "sea freight forwarding Felixstowe" — different searches, different stages of a shipment. Website + SEO is the ongoing work of being found for each one.

  • Local searches, agreed with you. We pick the three searches that matter most to your business — say, "freight forwarder Felixstowe", "customs broker UK" and "sea freight forwarding near me" — and work on them every month.
  • Google Business Profile. Set up and kept current, so your services, ports and contact details show up correctly when an importer is comparing forwarders.
  • Reviews from genuine customers. A simple way to ask satisfied customers for a Google review, because a review is what an importer checks before trusting a new forwarder with a shipment.
  • Content that answers real questions. What customs brokerage actually involves, and how incoterms affect a shipment — the things people search for before they're ready to commit.
  • A monthly report you can read. What we did, what moved, and what's next — in your Client Platform, in clear, straightforward language.

We never promise rankings or a number of customers. We do promise consistent, honest work on being found — and to show you exactly what we did.

Importer in a hardhat taking a call among warehouse pallet racking, checking on an incoming shipment

Built for you

Your capability and your customs work need to sit where a nervous first-time importer actually looks.

Someone importing for the first time and someone arranging their fiftieth shipment both need to trust you with paperwork before they trust you with cargo. A template can't explain customs brokerage in terms that build that trust. We can.

Every PrimeStart website is designed from scratch and custom coded on WordPress in HTML and PHP — no page builders, no theme bought off a shelf with your name typed in. It's built around an enquiry form that gathers the real shipment, modes and customs capability stated honestly, and the credibility a forwarder needs before any cargo changes hands.

"An importer isn't hiring a vehicle. They're trusting someone with the paperwork, the customs and the whole move."

The credibility rule behind every freight forwarding site
Custom HTML & PHP on WordPress No page-builder templates Fast on mobile Yours after the term
View of Liverpool's port at dusk, cranes loading cargo onto ships, showing UK port capability
1Enquiry, not calculator 2Modes, stated honestly 3Customs, explained plainly 4Ongoing route
  • 1

    Origin, destination, mode

    Gathered through the form, so the enquiry that reaches you reflects the real shipment, not a generic message.

  • 2

    What you cover, and what you don't

    Your real ports and services, so an importer or exporter knows before they commit.

  • 3

    Clearance in terms anyone can follow

    What customs brokerage actually involves, written for someone who has never imported before.

  • 4

    A form built for a regular relationship

    Volume and ports asked up front, so a business wanting one forwarder for every shipment is treated as the ongoing relationship it is.

What's included

Everything a website needs to run, handled for you.

You don't need to learn hosting, domains or WordPress. Every PrimeStart website comes with the technical side done and looked after — for as long as you're with us.

Design & build

  • Custom design around your businessApproved by you
  • Custom coded on WordPressHTML & PHP
  • Up to 5 pages to startMore via your platform
  • Mobile-first, fast loading

Hosting & security

  • Hosting, included
  • Domain name & SSL certificate
  • Daily backups
  • Security monitoring & updates

Changes & management

  • Small changes when you need themWithin service scope
  • WordPress & plugin updatesEvery month
  • Enquiry forms to your phone
  • Support from real people

Your Client Platform

  • See your site's progress
  • Request changes in a click
  • Order extra pages
  • SEO reports (Website + SEO)Monthly
Aerial view of a fully laden container ship underway at sea, a shipment in transit
While the shipment moves

We're on the website. Updates, fixes, backups and changes happen in the background — you'll only hear from us when there's something worth hearing.

How it starts

Tell us about your businessYour modes, ports, customs capability and the shipments you handle.
See your designWe design your site and you approve it before anything goes live.
Go live, looked afterYour site launches, and we keep running it from then on.

Choose your plan

Two plans. The difference is whether you want help being found.

Both give you a complete, managed website. One adds ongoing SEO work to it. Pay monthly, or pay upfront for the year and save 25%.

Website

A professional website for your freight forwarding business, looked after for you.

£99.99a month

Save 25%

12-month plan. £0 upfront design fee.

Start my website
Months 1–12£99.99 a month
OwnershipYours after the 12-month term

£899.91once

12 months of Website paid upfront — saving £299.97.

Start my website
Instead of£1,199.88 over 12 months
OwnershipEarly handover once approved, or keep it managed

Design, build, hosting, domain, SSL, backups, updates, small changes, support and your Client Platform login.

For getting found

Website + SEO

For freight forwarders who want help being found on Google.

£349.99a month, in total

Save 25%

Includes your managed website. SEO runs for a 6-month minimum.

Start Website + SEO
Months 1–6£349.99 a month · SEO minimum
Months 7–12£349.99 · or stop SEO and pay £99.99

£3,149.91once

12 months of Website and 12 months of SEO paid upfront — saving £1,049.97.

Start Website + SEO
Instead of£4,199.88 over 12 months
Covers12 months of Website and SEO

Everything in Website, plus three agreed local searches worked on monthly, Google Business Profile, reviews, technical fixes and a monthly report.

First payment at signup, no setup charges. Monthly customers own their site after the agreed 12-month term; upfront customers can take early handover once the site is complete and approved. Full terms on the pricing page.

Questions

What freight forwarding customers check before they book.

The commercial questions, answered plainly. Anything else, ask us — a real person will call you back.

Two freight forwarding staff in hi-vis discussing a shipment's questions at a container terminal

Not sure which plan?

Tell us whether most of your business is one-off shipments or ongoing importer relationships, and we'll say honestly whether SEO is worth it for you yet.

Request a call
Most of our work comes from repeat importer relationships. Do we need a website?
Repeat relationships keep the desk busy until an importer changes supplier or a competitor turns up first in a search. A website is where a new importer checks who you can appoint to deal with customs on their behalf, before they hand over a shipment.
How much does a website for a freight forwarder cost with PrimeStart?
Website is £99.99 a month for 12 months with no upfront design fee, or £899.91 paid upfront for the year (save 25%). Website + SEO is £349.99 a month in total, or £3,149.91 paid upfront for 12 months of Website and SEO. For new agreements, after the first 12 months the website continues automatically at £49.99 a month for hosting and aftercare, with no new minimum term, unless you give 30 days' notice; Website + SEO continues at £299.99 a month while SEO is still running. Existing customers keep the pricing in their own agreement.
Can the site track a shipment or quote a job automatically?
No. The site gathers origin, destination and mode through an enquiry form, and sends it to you — freight quoting and shipment tracking depend on carrier and customs systems the site doesn't replace.
Can the site explain customs brokerage clearly to a first-time importer?
Yes. The site sets out what customs clearance involves in terms a first-time importer can follow, without assuming trade knowledge they don't have.
We do sea, air and road freight. Can the site show all three properly?
Yes. Most businesses on this page run more than one mode, so the site sets them out separately, with the ports and routes you actually cover stated honestly.
We're a freight forwarder, not a haulier. Will the site make that clear?
Yes. Freight forwarders arrange the move rather than carry it — a different trade to haulage, which runs its own trucks, and the site is written for the trade you actually do.
Do I own the website?
Yes. On the monthly plan the site is yours after the agreed 12-month term, subject to the contract. If you pay upfront you can choose an early handover once the site is complete and approved, or keep it managed with us.
How long until my site is live?
Once we have your details and photos we design your site, show it to you, make your amendments and go live only when you've approved it. You'll see the first design before anything is public.
Container yard with stacked freight ready for a new customer's shipment, getting started

Get started

You know the shipment. We'll keep the website honest about what you actually arrange.

Choose a plan, tell us your modes and your customs capability, and see your first design before anything goes live.

Get started Talk to someone first 020 7167 8977